I'm so sorry to say, but I had an awful experience with this purchase. It arrived missing parts. The App is worthless and the machine works terribly. I have them extreme patience to try and work through this, but things were NEVER resolved. They have now updated the app to an app that doesn't work at all. I have, after shipping, a $100 machine that simply doesn't work. I have them a chance to replace it and they chose not to. There are many options out there for these defusers, I just selected a very bad one. It's say go elsewhere.
Response from supplier:
We resent you the spare parts that you want. We have video chat to check the machine problem but we found you install the machine top part and bottun part in a wrong way, and then we guide you to reinstall. After that machine worked normally but you still want to refund.
27 Mar 2024